X Delivery

Delivery solutions for efficient, responsive operation

Your business depends on being able to profitably deliver the right loads, to the right person, at the right time. That means getting the most from your resources. X Delivery gives you real-time visibility of your fleet so you can reduce mileage and fuel costs, increase efficiency and maintain customer service levels.

With X Delivery you can communicate with your workforce in real-time and capture signatures electronically. This will improve resource utilisation, reduce administration, speed up the invoicing process overall and generally keep your operation running smoothly.

X Delivery ProEnlarge

Its flexibility helps you respond quickly to counteract problems in rapidly changing circumstances. And by selecting the most efficient routes you will get more from your fuel costs and save on time.

With a fully configurable structure that integrates with your existing planning processes X Delivery can be tailored to your businesses exact needs to put you in control.

How it works

Fully-managed intuitive solution

Because X Delivery is a fully-managed application there is no investment in hardware, no complicated integration process and you will see immediate return on investment. Drivers are each equipped with a mobile device, which connects them to you and your team in the office for real-time data transfer and communication.

Real-time workforce communication

This real-time visibility means you can communicate with drivers, customers and supporting systems to keep your operation running smoothly, no matter what challenges come your way. Using X Delivery will mean you can see exactly where your drivers are in real-time. Not only does this mean you can quickly and easily compare that to their workload and take the necessary action to manage discrepancies and manage your customers, but it also eliminates the need for time consuming debriefing sessions.

Streaming schedule information

X Delivery integrates with our scheduling application and sends each drivers’ delivery schedule to a specific mobile device. Depending on your businesses needs this information can issued one job at a time, or as a single stream with stops indicated for each delivery, and taking into account expected travel. A simple interface can present detailed information within each job to ensure the driver completes each job correctly.

Flexible scheduling and navigation

With the flexibility to change the schedule in real-time and communicate changes to your workforce you can manage remotely at the push of a button. With X Delivery a cancellation, traffic congestion or a job taking longer than expected will not jeopardise customer service levels – you can be proactive to keep your operation moving smoothly in the face of unforeseen circumstances.

Navigation information will automatically take your drivers from one job to the next using the most efficient route. And because all your deliveries and contacts are pre-programmed, drivers don’t need to manually input addresses, which eliminates errors and misunderstandings.

Powerful processes to ensure safety and avoid service penalties

Vehicle checksEnlarge Duty of care and other ‘negligence’ based legislation has made the responsibilities of running a commercial vehicle even more significant. Simple step-by-step processes can be configured to ensure vehicle safety and optimum efficiency before starting work. This essential vehicle check forces drivers to progress through a series of simple configurable prompts before they start the ignition to ensure compliance with your company safety policies.

These processes can also be used to guide drivers through delivery details. Documenting arrival and completion times as well as recording delivery outcomes and capturing signatures helps avoid any service penalties and improves customer satisfaction.

Electronic signature capture

X Delivery’s electronic signature capture feature documents the exact date and time of receipt of goods which eliminates administrative errors, provides reliable proof of delivery and maintains secure records. This makes it much easier to resolve potential disputes, avoid lost paperwork and reduce hold-ups. It also enables quicker processing and invoicing which can have a significant impact on cashflow and profits.

For larger operations that require a fully integrated version of X Delivery we’ve developed X Delivery Pro. X Delivery Pro offers all the great benefits of X Delivery and more. By integrating with your back-office system it offers seamless management of manifest data. This powerful technology helps to manage multiple consignments, can capture multiple signatures and allows for full barcode system integration to help manage the most sophisticated delivery schedules. Click here to find out more about X Delivery Pro.

Click here to arrange an appointment or for a call back from one of our mobile workforce applications experts.